Job Title:  Care Manager

Classification:   Non-Exempt

Reports to:  Director of Program Operations

Salary  $57,000 - $65,000

About Us

The Yunion is a faith-centered 501(c)(3) non-profit organization that serves youth and families in Metro Detroit. Our mission is to counter negative cultural influences that misdirect the lives of youth by raising awareness and strengthening families through innovative prevention programming, education, parental engagement, mentoring, and counseling. We strive to offer holistic services with a wraparound approach to meet the needs of our community.

Why Join The Yunion?

At The Yunion, our team is made up of compassionate professionals committed to transforming lives. We believe love is the answer to the challenges we face, and we work as a unified, mission-driven team where every role makes a meaningful impact. We live out the Yunion Way by leading with empathy, collaborating across roles, modeling integrity, and nurturing the potential in every young person we serve.

Employee Benefits:

• Robust onboarding and orientation program to ensure successful integration into our team and mission

• Medical, dental, and vision coverage

• Generous paid time off, including vacation, holidays, mental health days, personal days, and parental leave.

• Comprehensive employee health & wellness plans

• Flexible work schedules to support work-life balance

• 401(k) retirement plan

• Paid professional development opportunities

Summary/Objective:

The Care Manager is responsible for delivering relationship-centered, early intervention services to youth and families enrolled in the C.A.R.E. program. This role focuses on consistent engagement, individualized care planning, advocacy, and coordination of services across family, school, and community systems.  The Care Manager serves as the primary point of contact for youth and caregivers, providing weekly, in-person support, ongoing assessment, and connection to services that promote stability, growth, and long-term success.

Essential Functions and Responsibilities:

1. Relationship-Based Case Management

● Manage a caseload of youth (ages 10–17) enrolled in the C.A.R.E. program

● Conduct weekly, in-person meetings with youth (including required make-up sessions)

● Build strong, trust-based relationships with youth and caregivers

2. Intake, Assessment, and Care Planning

● Conduct intake and comprehensive assessments to identify needs and strengths

● Develop and implement individualized care plans

● Monitor progress and adjust plans through ongoing assessment

3. Counseling, Mentorship, and Skill Development

Provide and/or coordinate:

● Individual and group counseling

● Mentoring and life skills development

● Restorative practices and social-emotional support

4. Family Engagement and Support

Engage parents/caregivers through:

● Parent education sessions

● Regular communication and support

● Strengthen family stability and involvement in youth progress

5. Advocacy and Systems Navigation

● Advocate for youth across systems (school, healthcare, social services, etc.)

● Identify and address barriers such as:

○ Academic challenges

○ Behavioral concerns

○ Access to services (transportation, mental health, etc.)

6. Service Coordination & Program Integration

Connect youth to supportive services, including:

● Tutoring and academic enrichment

● Afterschool programming

● Summer day camp and enrichment opportunities

● Collaborate with schools, community partners, and internal Yunion programs

7. Documentation and Reporting

Maintain accurate, timely, and confidential records of:

● Assessments

● Care plans

● Progress notes and outcomes

● Track participation, engagement, and impact metrics

Minimum Qualifications:

● Bachelor’s degree in Social Work, Psychology, Counseling, or related field (Master’s preferred)

● Minimum 2 years of experience working with youth and families in:

● Early intervention

● Youth development

● Social services or behavioral health

● Experience working with at-risk or system-involved youth

● Strong skills in case management, relationship-building, and coordination

Preferred Qualifications:

● Master’s degree in Social Work, Counseling, Public Health, or related field

● Training in:

o Trauma-informed care

o Restorative practices

o Crisis intervention

Core Competencies & Attributes

● Relationship-Centered Approach: Builds trust with youth and families through consistency, empathy, and authenticity

● Emotional Intelligence & De-escalation Skills: Navigates challenging situations with calm, awareness, and care

● Youth Advocacy Mindset: Proactively identifies barriers and pushes for solutions across systems

● Adaptability & Responsiveness: Thrives in a flexible, needs-based program environment

● Strong Communication Skills: Effectively engages youth, families, and partners across diverse settings

● Organization & Follow: Through – Manages caseloads, documentation, and commitments with consistency

● Mission Alignment: Demonstrates a genuine passion for youth development and family support

Benefits:

● Competitive salary and benefits package.

● Opportunities for professional development, travel, and growth

● A supportive and collaborative work environment.

To apply, please submit your resume and cover letter to www.theyunion.org/careers

EEO Statement:

The Yunion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, The Yunion complies with applicable state and local laws.